Alex Polizzi is known to millions as The Hotel Inspector.
After reading English at Oxford University, Alex trained at the Mandarin Oriental in Hong Kong, worked for Marco Pierre White at the Criterion, and helped open various Rocco Forte properties.
In 1997, Alex and her husband Marcus Miller set up Millers Bakery.
The bakery is now a 70,000sq.ft operation supplying most five-star hotels, restaurants and burger joints in London and across the country.
With a family steeped in hotelier history, in 1998, Alex, along with her sister Charlie and mother Olga Polizzi, launched Hotel Tresanton in St Mawes, Cornwall.
Six years later, the Polizzis took over and stamped their mark on Hotel Endsleigh in Dartmoor, Devon.
In 2008, Alex became the host of the highly acclaimed show, The Hotel Inspector.
With several series of The Hotel Inspector firmly under her belt, Alex’s venture, The Fixer, hit BBC2 in January 2012. On this programme, Polizzi offers advice to help turn around the fortunes of businesses that have fallen on hard times
Furthermore, Alex has presented travel shows in Italy and Spain and various restaurant programmes for the BBC and Channel 5.
In June 2021, Alex opened The Star in Alfriston, the first official joint venture with her mother, Olga Polizzi. This third hotel in The Polizzi Collection is extremely popular, despite the challenges of opening post-Brexit and during a pandemic!
Documented for television, Alex Polizzi: My Hotel Nightmare aired on Channel 5, chronicling The Star’s renovation during the COVID-19 pandemic before its opening.
Alex is a trustee of the Landau Forte Academy Trust and the Brighton-based charity, Team Domenica.
Charged with turning around the fortunes of ailing hotel businesses on television, Alex comes from a long line of hoteliers – her mother, Olga Polizzi, is the daughter of Lord Forte and sister to Sir Rocco Forte.
As a guest speaker, Alex Polizzi discusses the secret to excellent customer service, entrepreneurship, leadership and topics relating to travel and tourism.